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YOUR NAME
123 Any Street
Any Town, USA 55555
(555) 555-5555
123email@anyprovider.com
POSITION OF INTEREST: BANK TELLER Offers a broad range of bank
related experience in the areas of excellent customer relationship management, selling and cross-selling experience, along with strong research, review and reporting skills. Well versed in managing teller cage operations and processing overdraft and returned items; end-of-month reports, cash audits
and daily settlements.
PROFESSIONAL EXPERIENCE
Bank, Town, XX, Date - Present
BRANCH CUSTOMER SERVICE REPRESENTATIVE
Liaise between branch personnel and customers to ensure open lines of communication. Provide customers with information regarding services and status of account activity. Supervise daily workflow in areas of document typing, telephone traffic, faxing and mail. Grow business sales through effective field sales and telemarketing efforts. Identified opportunities for cross-selling of value-added bank products and services. -
Assess and identify private, corporate and institutional financial needs through referral and cross-selling of products and services including:
credit card, home equity, student, and small businesses loans
commercial real estate lending
marine, recreational and auto vehicle lending
bank-affiliated equipment leasing
term-life, disability, home, auto, and small business insurance coverage
brokerage services
Consult customers on financial needs, new accounts and personal / small business loans. Provide comprehensive customer service; respond to verbal/written problems and inquiries. Hold authorization to open and close the branch office. Maintain monthly proof of General Ledger accounts.
Bank, Town, XX, Date - Date
HEAD TELLER
Trained and supervised line tellers in areas of bank statutes, policies, and procedures. Coordinated schedules and vacations; conducted periodic performance evaluations. Assessed workload and delegated assignments to ensure deadlines were met on time. Prepared, forwarded and distributed weekly payroll for branch tellers and platform personnel. Maintained inventory of branch cash and negotiable items; ordered and shipped currency. Performed teller transactions in the areas
of checking and savings deposits
and withdrawals. Balanced assigned cash drawer and packaged
currencies and coinage.
EDUCATION
College, Town, XX
A.A.S. in Accounting, Date
COMPUTER SKILLS
MS Word and Excel
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