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YOUR NAME
123 Any Street
*
Any Town, USA 55555 *
(555) 555-5555 *
123email@anyprovider.com
OFFICE
MANAGER
Offering experience in personnel management, bookkeeping, store operations, customer relations and troubleshooting of faulty equipment,
along with:
- Proven problem-solving, analytical, and
creative thinking skills in a complex environment.
- Excellent interpersonal skills and oral and written communication skills.
- Ability to function in a medium-sized company environment with a do-whatever-it-takes attitude.
- Strong technical acumen and capability to manage multiple projects simultaneously.
PROFESSIONAL EXPERIENCE
Company, Town, XX
Date - Present
Job Title
- Act as liaison between customers and field personnel covering Boston, New Jersey and Florida locations i.e. dispatching, trouble-shooting of residential and commercial alarm systems.
- Instruct customers on use of alarm systems;
dispatch field service repair crews as needed.
- Train personnel on MAS system, use of equipment;
troubleshoot faulty equipment and system problems.
- Perform regular system checks to ensure transmitting equipment is functioning properly.
- Analyze daily customer account activity reports to determine assignment delegation for up to 125 field service
representatives.
- Follow-up on progress of each assignment through to completion; Re-assign as necessary.
- Dispatch and coordinate response teams: Police Department, Fire Department, rescue crews and security personnel to appropriate locations.
- Input all customer account activity information into extensive CRT
database.
Company, Town, XX
Date - Date
Job Title
- Managed all aspects of billing, A/R and A/P general ledger postings, and payroll processing.
- Optimized the bookkeeping efficiency of numerous
locations over a three-year period.
- Trained personnel on bookkeeping principles, debits, credits, sales books, taxes and closings.
- Ensured store security measures were
enforced.
- Assumed full responsibility for opening and closing locations.
Company, Town, XX
Date - Date
Job Title
- Handled in-store customer complaints; encouraged a friendly customer-service environment.
- Supervised the interviewing, hiring, firing and training of cashiers, bookkeepers and service desk personnel.
- Coordinated the shift scheduling of full-time and part-time personnel;
processed time cards.
- Interfaced with vendors to ensure all product inventory was ordered, delivered and appropriately price listed.
EDUCATION
College, Town, XX
Pursuing B.S. degree in Information
Technology
COMPUTER SKILLS
MAS Alarm System, Computerized Cashiering and Bar Code Scanning.
Expand
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