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Resume Sample for Operations Manager

YOUR NAME

123 Main Road, My Town, US 22222 * (357) 345-9999 * 456email@myprovider.com


 

OPERATIONS MANAGER

 

WAREHOUSING / SHIPPING & RECEIVING / FACILITIES MANAGEMENT

Distribution Operations...Budget & Payroll...Compliance...Workforce Management

 


 

PROFESSIONAL EXPERIENCE

 

     Company, Town, US                                                           date to date
     Operations Manager

  • Oversee the daily operations and sales of a large distribution facility.

  • Meet and exceed all company set operations and sales goals.

  • Fully responsible for profit and loss and General Ledger postings

  • Develop and implement budgets.

  • Hire, train and evaluate a cross functional team of employees.

  • Oversee all warehouse procedures and policies.

  • Set and maintain productivity and quality standards.

  • Schedule all warehouse employees for three shifts.

  • Distributed daily workload to ensure all Departments complete work on time.

  • Work directly with sales staff to determine pricing points.

  • Ensure the delivery of customer service excellence.

  • Directly oversee inventory of the branch.

  • Work with Purchasing Department and Accounts Receivable Department.

  • Head Inventory Department, in charge of truck drivers, pullers, stockers, order checkers, receiving and warehouse manager.  

  • Schedule upkeep and maintenance of facility and trucks.

  • Manage vendor relations to ensure the cost-effective purchase of warehouse supplies.

  • Schedule Safety, warehouse and Sales meetings.

  • Maintain OSHA, DOT and audit compliance.

     Company, Town, US                                                           date to date

     Delivery Manager

  • Oversaw the daily operation of the transportation department.

  • Managed the logistics of route schedules and a fleet of delivery trucks.

  • Directed a workforce of hourly drivers and three salaried employees.

  • Managed the hiring and training of all delivery drivers.

  • Tracked route payment collections activities, product rotation, and operations of handheld computers.

  • Ensured Department of Transportation (DOT) compliance.

  • Handled employee payroll and fuel expenses.

  • Reduced route breakage and incidents of product loss.

  • Ensured satisfaction of customer door times.

  • Log all shift activities and resolve problems to prevent escalation.

     Company, Town, US                                                           date to date

     Warehouse Manager

  • Oversaw the daily operation of the warehouse.

  • Staffed day and night warehouse crews including pullers, loaders, and receiving personnel.

  • Hired and trained all new employees for appropriate shift.

  • Directly oversaw all dock appointment times of inbound loads and scheduled return loads back.

  • Met and exceeded company set breakage, and load time goals.

  • Created policies and procedures and maintained OSHA compliance.

  • Set up vendor accounts and negotiated service contracts.

  • Meet company set budget for payroll and operational expenses.

      Company, Town, US                                                           date to date

      Assistant Distribution Center Manager

  • Directed the daily operation of the distribution center in the areas of order pulling, stocking, truck loading, receiving, return goods and purchasing of supplies for stockroom.

  • Headed the interviewing, hiring and trained of all employees, new supervisors and freight delivery drivers.

  • Maintain all company quality control standards and sales levels.

  • Coordinated employee work schedules.

  • Direct stockroom manager and monitored the work performance of stockroom employees.

     Company, Town, US                                                           date to date

     Shipping Supervisor

  • Supervised truck loading and special order packing line crew.

  • Trained loaders on proper loading and placement of inventory on freight trucks to speed delivery times.

  • Prepared all freight delivery trucks paper work for nightly deliveries.

  • Worked with the Quality Assurance Manager on all claims.

  • Managed nightly deliveries to all region stores within a 25 mile radius.

  • Quickly unloaded all customer freight, managed customer relations and all document processing.

  • Ensured verification procedures were carried out to ensure compliance.

COMPUTER SKILLS

Symbol Technology handhelds; Fed-Ex and UPS

Word, Excel, Outlook, AS/400

LICENSES & CERTIFICATES

Class CDL; HAZMAT Endorsement; Forklift, Cherry Picker

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